Terms, Privacy & Cookie Policy
Effective Date: April 5, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the websites www.hardqrew.com and shop.hardqrew.com (the “Websites”), operated by Hardqrew B.V., located in Amsterdam, The Netherlands (“we”, “us”, or “our”).
By using our Websites, submitting your data, or making a purchase, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, please do not use the Websites.
1. Use of the Website
You may only use our Websites for lawful purposes. You may not use them in a way that violates any local, national, or international law or regulation.
2. Intellectual Property
All content on our Websites (text, images, graphics, logos, software) is owned by Hardqrew B.V. or licensed to us, and protected by copyright laws. You may not reuse, reproduce, or distribute any content without written permission.
3. Product Information & Availability
We strive to provide accurate product details, including prices and availability. Errors may occur, and we reserve the right to correct them without notice.
4. Orders & Payments
Orders placed via shop.hardqrew.com are subject to acceptance and stock availability. We may cancel or refuse orders (e.g., in cases of fraud or pricing errors). All orders must be paid in full before shipment.
5. Shipping & Returns
Shipping and return information is available on shop.hardqrew.com. We aim to ship promptly, but delivery times may vary due to external factors.
6. Limitation of Liability
To the fullest extent allowed by law, Hardqrew B.V. is not liable for indirect or consequential damages related to your use of our Websites or products.
7. External Links
Our Websites may link to third-party websites. We are not responsible for their content or privacy practices.
8. Privacy Policy
We are committed to protecting your privacy. Here’s how we handle your personal data:
Data We Collect:
- Contact Info: Name, email, phone number, shipping/billing address.
- Order Info: Items purchased, payment methods, transaction history.
- Technical Data: IP address, browser type, cookies, and analytics.
- Marketing Preferences: If you sign up for our newsletter.
How We Use It:
- To process your orders and deliver products.
- To communicate with you about orders or customer service.
- To improve our Websites’ performance.
- To send you marketing emails, only if you opt in.
- To meet legal obligations and prevent fraud.
Data Sharing:
We never sell your personal data. We may share it with:
- Payment processors, shipping services, IT providers.
- Legal authorities if required by law.
All third parties are contractually obligated to handle your data securely.
9. Cookie Policy
Cookies are small text files used to enhance your experience on our Websites.
Types of Cookies We Use:
- Essential Cookies – Basic functionality like cart and login.
- Performance Cookies – Usage data (e.g., via Google Analytics).
- Functionality Cookies – Save preferences like language.
- Marketing Cookies – Show you relevant ads and track ad performance.
Third-Party Cookies:
Some cookies come from third-party services (e.g., videos, payment providers). We don’t control these cookies. Check their own policies for details.
Manage Cookies:
You can disable cookies in your browser settings:
- Chrome: Settings > Privacy > Cookies
- Safari: Preferences > Privacy
- Firefox: Preferences > Privacy
- Edge: Settings > Site permissions > Cookies
You can also opt out of Google Analytics:
🔗 https://tools.google.com/dlpage/gaoptout
10. Consent & Data Use
By submitting your name, phone number, or email address, you agree to our Terms and Privacy Policy.
We only use your data to:
- Contact you regarding your sign-up or orders.
- Send you updates only if you opt in (e.g. new merch, contests, Hardqrew news).
We never share your data, and you can unsubscribe at any time. You can do that here.
11. Your Rights
Under the GDPR and other applicable laws, you have the right to:
- Access, correct, or delete your data.
- Withdraw your consent at any time.
- Object to or restrict data processing.
Contact us at info@hardqrew.com to exercise your rights.
12. Data Security & Retention
We use secure systems to protect your data. We retain your data only as long as necessary for legal, transactional, or communication purposes.
13. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., EU standard contractual clauses).
14. Changes to This Policy
We may update these Terms and policies from time to time. The latest version will always be available on our Websites. Your continued use means you accept any changes.
15. Governing Law
These Terms are governed by Dutch law. Any disputes fall under the jurisdiction of the courts of Amsterdam, The Netherlands.
16. Contact
📧 info@hardqrew.com
🏢 Hardqrew B.V., Amsterdam, The Netherlands
🌐 www.hardqrew.com / shop.hardqrew.com
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